Answers to your FAQnA's from Hooty and friends!

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Method ONE ~!

Close IncrediMail out completely by right clicking on the orange envelope icon in your system tray at the bottom and choosing EXIT.

You will need to have the Tools>Folder Options > see all hidden files and folders option checked to do this.. Because we use different systems the following path may be a little different than on yours so this will get you close if not exactly where you should be ....

My method aka Hooty method is to go to C:\Documents and Settings\Owner\Local Settings\Application Data\IM\Identities\ folder with a long number

In there you will see all the folder names.. if you see one that you are missing in your IM right click and tell it to open.

It will probably tell you it is corrupt or another error message like it does me but when you open IM there it will be again just like magic! WEEeee.

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Method TWO ~!

Click Help > VIP Support and write them.

They will respond in about 5 workdays giving you an executable in a attachment that you can run and it will recover your lost folders.

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FYI

  A lot of these answers have come from our members as well as from all kinds of sources that have been used in many of the Hooty groups to answer members questions over the years.

Thanks to all the wonderful members, people, websites, google, http://pspimhelp.com and any sources besides my own head that have helped so many people over the years!

All our members may not be pretty, but we sure are witty! lol WEEeee!

Disclaimer:

  We do not guarantee that all the answers are the absolute correct answer to your inquires and do not claim responsibility if the information is outdated or used improperly. We give it our best shot and only try to use what has helped or

worked for others in the past.  Even if something worked today for a member it is possible that not all the information was given, the exact situation was explained or that you are using the same version of the programs they were using when the information was valid.

I trust that these answers will be very helpful and always work for you but I feel it must be stated factually.. these answers are not written in stone.. look at them!

They are on text on a screen!

huggy

Hooty